Author: Melissa Fairman

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The Power of an Apology

“I’m sorry.” “I apologize.”  Those two phrases hold a great deal of power because they can repair a relationship and soothe hurt feelings. Sometimes, the lack of an apology can irretrievably hurt a work...

5 Thoughts On Trust

You need to trust that your team can take care of business and your team needs to trust that you have their back. That trust can be simple: “I trust Bob’s opinion so I’m...